Northumbria Vehicle Leasing Limited is an appointed representative of Eurocar Group Ltd which is authorised and regulated by the Financial Conduct Authority. Eurocar Group Ltd.’s FCA Reference number is 718283.
About Northumbria Vehicle Leasing
Northumbria Vehicle leasing Limited is authorised and regulated by the Financial Conduct Authority (FRN 932012). Our role is to provide customers with a broker service and to form suitable vehicle leasing agreements with our financial partners and customers. More information about the staff and the role of Northumbria Vehicle Leasing can be found on our About Us page here.
Northumbria Vehicle Leasing Limited is an appointed representative of Eurocar Group Limited which is authorised and regulated by the Financial Conduct Authority. Eurocar Group Limited’s FCA Reference number is 718283.
Eurocar Group Limited is permitted as a business to act as Principal for a network of Appointed Representatives who act as Credit Brokers for introduction to finance providers, acting on behalf of the lender. In our dealings with Eurocar Group Ltd customer data will be shared.
You can check this on the Financial Services Register by visiting the FCA's website https://register.fca.org.uk/ or by contacting the FCA on 0300 500 8082.
We give customers comparative details for their most suitable request, we provide impartial information on vehicle makes and model to the best of our knowledge. To be able to provide our most accurate service we may request customers personal information about their circumstances to establish a line of credit. It is vital that all information provided is relevant and accurate to assure we provide the most suitable agreement.
What services do we charge for?
Our business charges for just two services, a processing fee of £238.80 including VAT is charged per agreement and this charge is to cover the costs of documents, processing and staff to arrange the agreement with the finance provider and the dealership. Providers and lenders may also pay Northumbria Vehicle Leasing for brokering any deals this will often change from one deal to another.
Vehicle quotes provided are no obligation and are subject to changes in price from funders, manufacturers and government charges (VAT and VED). Once a vehicle and price have been agreed and vehicle order and/or funding documents have been signed, a fourteen-day cooling off period shall begin, this is required to allow enquirers the opportunity to review their documents and deal with the ability to cancel their agreement without any penalty. This cooling off period does not apply to Limited Companies, Limited Liability Partnerships (LLP) and Partnerships with more than four partners. Cancellations after this cooling off period are subject to a cancellation fee valued at five percent of the vehicles P11d value.
As a credit broker regulated and authorised by the Financial Conduct Authority we will introduce customers to a range of our approved lenders to agree on finance for the most suitable vehicle, with supporting any products or servicing options including a vehicle maintenance pack. Our goal is to provide the most suitable deal to customers from some of the UK’s most trusted and prestigious finance providers.
If you wish to register a complaint, you can contact us by the following methods;
Write to Northumbria Vehicle Leasing LTD, Netherton Park Farm, Stannington. Morpeth, NE616EF or call us on 01670 339469.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.